Frequently Asked Questions

We currently have 10 stores across England and Wales, click here to find your nearest store..
Unfortunately we cannot send out swatches but please pop in to your nearest store to view all our swatches currently available.
The majority of our sofas are displayed in store, however to check whether the specific sofa you like is available please contact your local store, click the link at the top of the page to find your nearest store.
You can pay with either Visa, MasterCard Visa, MasterCard and Maestro credit or all major debit cards. You can also spread the costs over our excellent finance options. Finance is subject to status, click here for more information.
Unfortunately we do not offer a removal service for your old furniture. If you require removal or disposal contact your local council or charities who may be able to help in the responsible removal/disposal of your old furniture.
Every sofa purchased from us is covered by our 10 year guarantee, click here for more information.
All our sofas are made using excellent British fabrics in our very own factory, based in the heart of Europe, with over 300 dedicated staff working around the clock to produce the best possible sofas.
Yes we should be able to assist you, please contact our sales team at sales@sofasuccess.co.uk or call us direct on 01452 881777
Our standard delivery charge of £35.00 Inc. VAT will apply to all orders, letting you order as many items as you like for only one charge.
Please contact our customer care team at customercare@sofasuccess.co.uk or call us direct on 01452 881777
When your furniture is ready our delivery team will contact you to schedule a date for delivery.
Your delivery will be scheduled on an all-day slot, between 8am and 8pm.
Yes, our delivery team with place your new furniture in your room of choice and remove the packaging, click here for more information.
Please do not hesitate to contact us and we will do our best to answer your question, contact us using customercare@sofasuccess.co.uk or call us direct on 01452 881777